Managed Service Providers

Vicarius empowers service providers to deliver advanced, automated vulnerability remediation at scale. Reduce manual workloads, increase profit margins, and secure every client with real-time patching, contextual risk insights, and multi-tenant control, all from a single, purpose-built platform.

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80
%

Reduction in Manual Patching Time

70
%

Faster Vulnerability Remediation

40
%

Return on Investment (ROI)

Benefits

Deliver more value with less overhead

Vicarius helps MSPs scale without added headcount by reducing manual work, protecting margins, and enabling advanced security services. It transforms remediation into a business driver, accelerating fixes, improving outcomes, and creating upsell opportunities that boost client value and long-term growth.

Scalable efficiency that protects margins

Vicarius automates discovery, prioritization, and remediation, reducing manual work by 80%. It’s like gaining an extra engineer without the added cost. Scale client growth efficiently and increase profitability.

Advanced, differentiated security services

Go beyond patching with Patchless Protection, scripting, and risk prioritization, empowering you to offer premium security services that differentiate and build client trust.

Turning Remediation into a business driver

Vicarius turns remediation into a value-add service, enabling faster fixes, measurable risk reduction, and clear reporting to retain clients and upsell advanced security offerings.
key features

A Full Range of
Capabilities

Vicarius delivers a purpose-built platform for MSPs/MSSPs, combining automation, multi-tenancy, and zero-day protection. Manage all clients efficiently, reduce manual workloads, and deliver high-value security services that scale, without compromising performance, visibility, or control across environments.

Multi-Tenant Management
+
Manage multiple clients securely from one console with isolated environments and centralized visibility
Automated Patch Management
+
Automatically patch over 10K third-party apps and OS across clients based on policy and schedule.
Patchless Protection
+
Instantly shield apps from zero-day exploits with in-memory protection, no patch required.
Smart Vulnerability Prioritization
+
Prioritize threats based on real risk, exposure, and business impact to reduce noise.
Custom Scripting Engine
+
Deploy and run remediation scripts at scale across all client environments in seconds.
Workflow Automation
+
Automate repetitive tasks and remediation actions to boost technician efficiency and reduce errors.
Resources

Additional Resources

article

The New MSP Playbook: Scaling Profitably in a Security-Driven World

webinar

Compliance Town Hall

Shortlist 2024 by Captera
4.9
Tech leader award by PeerSpot
4.8
Customer first by Gartner
4.8
Leader spring by G2
4.9

Hear from our Customers

Valuable resources saved

"Before vRx, we would spend countless hours manually finding and verifying patches. We saved so much time (and headache!)."
Anonymous IT Operations LeadAnonymous IT Operations Lead
Anonymous IT Operations Lead
IT Operations Lead

Third-party software patching is the most valuable feature.

"We have automated third-party patching on specific software, improving efficiency by 80%. vRx has reduced our patching time, which has improved our operations. It is more robust than other solutions because it offers better third-party remediation."
Billy TurnerBilly Turner
Billy Turner
VP, Managed Technology & Services

Single source of truth, capable of handling any application in our fleet

"vRx gives a single pane of glass to see what patches needed to go out and what sort of vulnerabilities we have on our Windows machines. Our meantime to remediate vulnerabilities has gone down by about 60% to 70%."
Peter FallowfieldPeter Fallowfield
Peter Fallowfield
IT Manager

60% faster remediation, many hours saved

"Typically, with our previous solution of ManageEngine, it took about three hours to patch Windows Server, and now, that is less than an hour. It means less downtime for the business each month when we do patches."
Anonymous Security AnalystAnonymous Security Analyst
Anonymous Security Analyst
Security Analyst

Great patching capabilities, helpful dashboard, and excellent support

"vRx has saved us an incredible amount of time. We can just rely on the automated system and the schedules we've set. It's a huge time saver. It's saved us hundreds of hours."
Michael CortezMichael Cortez
Michael Cortez
Sr. Director of IT

My favorite feature is Patchless Protection

"With Vicarius' vRx, I've never seen a patch that failed or had to be rolled back. We're saving quite a bit of time. Our clients using vRx haven't had any issues, and they've easily established patching for all their endpoints. "
Jeremy HermanJeremy Herman
Jeremy Herman
Security Engineer

Unified vulnerability discovery, prioritization, and remediation

"Vicarius streamlines vulnerability management between IT & Security by directly linking identified vulnerabilities to required patches, enhancing efficiency. The automation process has saved at least 30 percent of our manual tasks."
Wayne AjimineWayne Ajimine
Wayne Ajimine
Information Security Professional

Patchless Protection is an incredible technology!

"vRx reduces the time customers spend on patching by reducing the overhead on the administrators, allowing them to do additional work. It saves time they would spend addressing the patching process, follow-ups, etc."
Antwune GrayAntwune Gray
Antwune Gray
VP IT Security and Services

Merge Security & IT to Remediate Threats

“Vicarius’s vRx enabled Adama to centralize and consolidate work between IT and security teams, leading to a more efficient patching workflow."
Oshri CohenOshri Cohen
Oshri Cohen
CISO

Everything you need to know

How long does onboarding take?

Onboarding typically takes just a few hours. Our user-friendly interface, built-in templates, and guided setup make it easy to get up and running fast, whether you’re managing one client or fifty.

Can I manage all my tenants in one place?

Yes. Vicarius provides a fully multi-tenant architecture with a single, consolidated portal. You can manage all clients, teams, and environments from one centralized dashboard, no context switching or extra logins needed.

Is your application cloud-based or do I need to install it locally?

Vicarius is a cloud-native platform with lightweight agents. There’s no need for local infrastructure, just deploy and manage everything from the cloud.

Can I create teams and asset groups for easier management?

Absolutely. You can define teams, assign roles, and organize assets into custom groups. This makes patch deployment, remediation, and access control highly efficient and secure across clients.

Do you offer training or certification for the vRx platform?

Yes. We provide in-depth training, certification programs, and ongoing support to ensure your team is confident and successful using the vRx platform.

Is the interface designed for MSP workflows?

Yes. The UI is built specifically for MSPs, with clear navigation, multi-client views, and automation-first design to help your team work smarter.

How easy is it to onboard new clients or add services?

Very easy. Whether adding a new tenant or enabling a new feature, the platform is designed for fast, low-friction expansion without technical complexity.

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